Delivery

There are two options available with Chronopost for the delivery of your parcels:

• Chronopost express with signature

• Chronopost express to pick-up point

*Guaranteed next-day delivery before 1pm: we commit to handing over your parcel to Chronopost within 2 business days if your order is placed before 4am.
Once the parcel is picked up, Chronopost guarantees delivery the next day before 1pm, subject to weather conditions and possible access difficulties.

Free shipping from €60 in Colissimo in France and Belgium

In France, shipping costs are €6.90 for home delivery by Chronopost. For all orders over €60, shipping is free.
These rates are only valid in France (excluding overseas territories).

In Belgium, shipping costs are €7.90 with Chronopost. For all orders over €60, shipping is also free.

Easy returns

If a product does not suit you, is not in accordance with your order, or is damaged, simply follow the return procedure detailed below:

You have 7 business days from receipt of the parcel to return the ordered product(s).

The product(s) must be returned complete, unopened, and unused in its/their original packaging and wrapping.

The return address is as follows:
Laboratoires SARBEC, Retour E-commerce, Rue du Vertuquet – 59960 Neuville en Ferrain – France.

We commit to refunding you as soon as possible upon receipt of the return.

3 samples of your choice

To thank you for your order, 3 samples are offered and included in your parcel. You can choose them on the cart page of your order. Samples cannot be sold.

Secure payment

We accept CB or PayPal payments. All your payments are secured and guaranteed thanks to 3D Secure technology and double authentication from your bank. Shop with confidence on Corine de Farme with the guarantee of maximum security! Corine de Farme pays close attention to security issues regarding online payment.

If you encounter difficulties paying for your order, our Customer Service is at your disposal at 0800 590 008 (free number from landline and mobile) to assist you or to process your payment by phone with you.